How to cancel my Semrush subscription? Why Is It So Hard?

Are you looking to cancel your Semrush subscription but unsure how to do it? Whether you’ve found an alternative service, your needs have changed, or you simply want to manage your expenses, canceling a Semrush subscription can be done smoothly if you follow the right steps. Here’s a comprehensive guide to help you through the process.

Step 1: Find “Contact us” link

Log In to Your Semrush Account

First, you’ll need to log in to your Semrush account. Visit the Semrush website and enter your login credentials. If you’ve forgotten your password, use the “Forgot password?” option to reset it.

Go to the Subscription Management Page

Once you’re logged in, navigate to your account settings. Click on your profile icon located in the top right corner of the dashboard, and select “Subscription Info” from the drop-down menu.

Click to Active link and next Contact us.

first step to cancel subscription

Screen: Join personal product training for free

Semrush tried to lure me with a free personal product training session. It’s a nice offer, but I was determined to cancel.

step 2

Screen: Have you tried these?

The next screen showcased various tools Semrush offers, attempting to convince me to stay. I had to scroll past these suggestions and click “Continue to cancel.

step 3

It felt like Semrush was pleading, “Are you sure you want to leave?”

Screen: We’re sorry to see you go

Next, Semrush asked why I was leaving. This step is designed to gather user feedback, but it felt more like a hurdle. I had to select an option and click “Continue.”

step 4

Screen: Cancel subscription

I was then presented with a discount offer for my first month back—50% off. Despite the tempting offer, I filled in my contact email and confirmed that I wanted to cancel, ticking the agreement box.

step 5

Screen: Check your mailbox

To add another layer to the process, Semrush sent a confirmation email. I had to open my inbox and click the confirmation link. This felt like an unnecessary step just to ensure I wasn’t making a mistake.

last step

Check Your Mail box

Finally, after clicking the link in my email, I reached the final confirmation screen. Semrush reminded me that some of my data would be deleted after 30 days. With a final click on “Cancel subscription,” I was done.

After I Cancel Semrush, Can I Use It for Free?

Yes, you can. In this case, you’ll be able to use the tool normally but with more than a few restrictions. The free trial account gives you everything from the premium plan you’ve selected. Conversely, a free account gives you only a fraction of it.

Another answers find here FAQ.

and here Cancellation and Refund Policy.


Canceling my Semrush subscription was an overly complicated process involving seven distinct steps. Each step seemed designed to make me reconsider, which, while understandable from a business perspective, was frustrating as a user. If you’re looking to cancel your Semrush subscription, be prepared for a multi-step journey. At least now, you know exactly what to expect.

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